A message to our subscribers

It’s with a heavy heart that we share the following update about Local2U West Virginia. Below we explain what’s changing, why, and what to expect.

Effective date: March 31. We will continue providing full service through that date. Beginning April 1, service will be terminated.

As a West Virginia–headquartered company, we built Local2U with a simple mission — deliver reliable, affordable internet to our neighbors and communities. Over the past three years, we surveyed more than 4,400 miles across hills, hollers, and river valleys to design and operate a network built for West Virginia’s terrain and weather.

We will always be grateful for the front porch conversations, the patience as we climbed roofs and ran lines, and the shared pride when the network came online and held strong through severe storms.

Many of you have asked why we are closing. As you may have seen, the State’s BEAD broadband awards were directed to large, out‑of‑state incumbent fiber providers. Despite submitting a lowest‑cost, competitive proposal — including an offer of two years of free service for BEAD‑funded subscribers covering installation and equipment — the state awards did not align with our locally focused model. Without state partnership support, continuing operations is no longer financially viable.

It has been an honor to serve you over the past three years. Thank you for trusting a homegrown West Virginia company to connect your homes and families.